Instagram DM Automation

A fictional skincare brand, "Aurelle Skincare", turns post comments into customers. Someone comments "GLOW" on a reel — the automation takes it from there, like a friendly salesperson who never sleeps.

Keyword triggers on comments ("GLOW", "PRICE", "LINK")
2-question skin quiz inside DM — feels like chatting, not a form
Personalised product recommendation with a buy link
Abandoned quiz? A gentle nudge 24 hours later
Every conversation tagged and synced to the lead list

The flow you're seeing →

① Follower comments "GLOW" on a reel → ② DM opens with a skin quiz → ③ Two taps → ④ Personalised routine + link. All fictional, all automated.

aurelle.skincareActive now

Follower commented "GLOW"

Hey! ✨ Saw your comment — let's find your glow routine. Takes 20 seconds.

What's your skin type?

Oily

Dry

Combination

Tap: Combination

Combination

Got it! And your main concern?

Dark spots

Dullness

Acne marks

Tap: Dullness

Dullness

Recommendation sent

For combination + dullness, our Vitamin C Glow Serum is the one 🌟

₹899 · 30ml
👉 Shop link sent

Use code GLOW10 for 10% off — valid 48 hours!

Ordered!! 🎉

Yay, amazing choice! 🥂 Track your order anytime here — just say "track".

Message...❤️

SAMPLE OUTPUT — concept demo built by IGRYbuilds. Brand, chat and names are fictional.