Guests ask the same six questions every day. The website chat widget for fictional hotel "The Meridian Court" answers them instantly — each answer citing the page it came from, so nothing is invented.
Staff stop answering "what is check-in time" for the hundredth time and handle the guests who actually need a human.
① The guest asks four of the six repeat questions → ② Each answer arrives instantly with its source page → ③ Anything outside the six routes to staff, not to a guess. All fictional.